Effective Date: 24 September 2026
Last Updated: 24 September 2026

1. Introduction

This Business Information & Service Disclosure provides important information about TURBO QUANTUM CORE LTD, the professional services we offer, how clients engage with us, payment and project arrangements, service delivery, cancellations, refunds, privacy, security, and related business practices.

This page is intended to help prospective and existing clients understand who they are dealing with before requesting or purchasing services through https://tubroquantumcore.com/.

This disclosure should be read together with our:

• Privacy Policy
• Terms and Conditions
• Account & Data Deletion Policy
• Disclaimer
• Cookie Policy
• Service Cancellation & Refund Policy

Where a quotation, proposal, statement of work, invoice, service agreement, or other written contract contains project-specific terms, those terms may supplement this disclosure.

2. Business Information

The service provider operating this website is:

Legal Business Name: TURBO QUANTUM CORE LTD
Business Type: Technology and IT Services Company
Website: https://tubroquantumcore.com/
Business Address: GA-047-8501, House Number 7, Kokomlemle Sapele Crescent, Near ATTC, Accra, Ghana
General Information Email: info@tubroquantumcore.com
Customer Support Email: support@tubroquantumcore.com
Country of Operation: Ghana

3. Nature of Our Business

TURBO QUANTUM CORE LTD provides professional technology and digital services to businesses and organisations.

Our services are generally customised according to the requirements of each client rather than supplied as standard physical products.

The scope, complexity, duration, and cost of a project may therefore differ from one engagement to another.

4. Services We Provide

Our services may include:

Web Development

Development of professional, responsive, secure, scalable, and SEO-ready websites and web-based solutions.

PHP Development

Custom PHP development for websites, web applications, backend systems, integrations, and other business technology requirements.

Digital Marketing

Digital marketing services may include strategy, online visibility, search optimisation, campaign support, content-related services, and other agreed marketing activities.

IT Management

Technology management services designed to support the reliability, security, performance, maintenance, and ongoing operation of business IT systems.

Internet of Things Solutions

IoT services may include connected-device solutions, automation, system integration, data collection, and related technology implementations.

UI/UX Design

User interface and user experience design services intended to create functional, accessible, intuitive, and user-friendly digital experiences.

Related Technology Services

We may also provide consulting, maintenance, technical support, software configuration, cloud-related assistance, integration work, and related professional services where agreed with the client.

5. Requesting Our Services

Clients may begin an enquiry through:

• Our website contact form
• A quote request
• Email communication
• A consultation
• Another authorised communication method made available by us

Submitting an enquiry does not automatically create a binding contract.

We may first need to review:

• Project requirements
• Desired functionality
• Technical complexity
• Existing systems
• Required integrations
• Project timelines
• Available resources
• Commercial requirements

A service engagement normally becomes binding when the relevant terms have been accepted and any required payment or deposit has been made.

6. Quotations and Proposals

Where appropriate, we may provide a quotation, proposal, statement of work, or similar document describing a proposed service.

It may contain information concerning:

• Scope of work
• Deliverables
• Pricing
• Project stages
• Estimated timelines
• Payment schedule
• Revision limits
• Client responsibilities
• Third-party costs
• Maintenance arrangements

A quotation should be reviewed carefully before acceptance.

If the client’s requirements change materially, we may issue a revised quotation or charge separately for additional work.

7. Service Pricing

Because many of our services are customised, a single standard price may not apply to every project.

Pricing may depend on factors such as:

• Project complexity
• Number of pages or features
• Development requirements
• Design requirements
• Integrations
• Technology stack
• Ongoing support needs
• Project duration
• Third-party services

The final applicable price will ordinarily be communicated through a quotation, proposal, invoice, or service agreement.

Where taxes, third-party fees, or other charges apply, they may be shown separately or included as required by applicable law and the relevant agreement.

8. Payment Arrangements

Depending on the project, payment may be structured as:

• Full advance payment
• Initial deposit plus final payment
• Milestone-based payments
• Recurring payments for ongoing services
• Another payment structure agreed in writing

The applicable payment method, amount, currency, and due date should be stated in the relevant quotation, invoice, or agreement.

Clients are responsible for reviewing payment details before authorising a transaction.

9. Electronic Payments

Where electronic payment options are made available, transactions may be processed through an independent payment provider, bank, financial institution, or payment gateway.

The relevant provider may process information necessary to authorise and complete the payment.

TURBO QUANTUM CORE LTD does not intentionally store:

• Full payment-card numbers
• CVV or card security codes
• Online banking passwords
• PINs
• Similar sensitive payment authentication credentials

unless such processing is specifically necessary, lawful, and appropriately secured.

Payment providers may also have their own terms and privacy practices.

10. Confirmation of Transactions

Clients should retain copies of relevant:

• Quotations
• Proposals
• Invoices
• Payment confirmations
• Project agreements
• Email confirmations
• Statements of work

These documents may help establish the scope, price, payment status, and other terms applicable to an engagement.

Where appropriate, electronic records may be provided or maintained as part of our business processes.

11. Service Delivery

The time required to provide a service depends on the nature and complexity of the project.

A project may involve stages such as:

• Consultation
• Discovery
• Planning
• Design
• Development
• Configuration
• Testing
• Review
• Deployment
• Ongoing support

Estimated delivery periods may be included within the applicable quotation or project agreement.

12. Delivery Timelines

Project timelines can be affected by:

• Project complexity
• Changes in scope
• Client response times
• Delayed approvals
• Delayed content or credentials
• Third-party platform availability
• Technical dependencies
• External service-provider issues

Where a specific completion date is important, it should be expressly agreed in the applicable project documentation.

We will use reasonable efforts to communicate material changes to an estimated timeline.

13. Client Responsibilities

Clients are responsible for providing information and materials reasonably required for the agreed service.

This may include:

• Project requirements
• Website content
• Images
• Brand assets
• Technical specifications
• Hosting access
• Domain access
• API credentials
• Business information
• Feedback
• Approvals

Clients should ensure that information supplied to us is accurate and that they are authorised to provide and use any materials supplied for the project.

14. Changes to Project Requirements

If a client changes project requirements after work begins, additional costs or additional delivery time may apply.

Examples include:

• Additional pages
• Additional features
• New integrations
• Major redesigns
• Additional campaigns
• New functionality
• Additional revisions
• Changed technical requirements

Material changes will normally be discussed before substantial additional work is undertaken.

15. Cancellations

Clients who wish to cancel a service should contact:

support@tubroquantumcore.com

Cancellation consequences depend on:

• The project stage
• Work already completed
• Approved milestones
• Resources already committed
• Third-party expenses
• Applicable project terms

Cancellation does not automatically create an entitlement to a full refund after work has started.

Detailed terms are available in our Service Cancellation & Refund Policy.

16. Refunds

Refund eligibility depends on the particular engagement.

When reviewing a refund request, factors may include:

• Whether work has commenced
• Amount of work completed
• Deliverables supplied
• Approved milestones
• Third-party charges
• Non-recoverable expenses
• Applicable contractual requirements
• Mandatory legal rights

A refund may be full, partial, unavailable, or replaced by appropriate corrective work depending on the circumstances.

Further details are provided in our Service Cancellation & Refund Policy.

17. Customised Services

Many services supplied by TURBO QUANTUM CORE LTD are developed specifically for individual clients.

These may include:

• Custom websites
• PHP applications
• UI/UX designs
• IoT implementations
• Software configurations
• Digital campaigns
• Integrations

Once substantial customised work has been performed, its value may not be recoverable merely because a client later changes their mind.

Any mandatory rights under applicable law remain unaffected.

18. Recurring and Ongoing Services

Certain services may be supplied on an ongoing basis.

These may include:

• IT management
• Website maintenance
• Technical support
• Monitoring
• Optimisation
• Digital marketing
• Other recurring professional services

Where an ongoing service is provided, the applicable proposal or service agreement should identify, where relevant:

• Billing period
• Service duration
• Renewal terms
• Cancellation requirements
• Included support
• Applicable fees

Clients should review these terms before accepting a recurring service.

19. Third-Party Costs and Services

Our work may depend on independent third-party providers.

Examples may include:

• Website hosting
• Domain registration
• Software licences
• Plugins
• Themes
• APIs
• Cloud infrastructure
• Advertising platforms
• Email services
• Analytics services
• Stock assets

Third-party services may have their own pricing, renewal, cancellation, security, and refund terms.

TURBO QUANTUM CORE LTD does not control independent providers.

20. Intellectual Property

Intellectual-property rights relating to a project may be governed by the applicable project agreement.

Unless otherwise agreed, TURBO QUANTUM CORE LTD retains ownership of its pre-existing:

• Tools
• Processes
• Frameworks
• Templates
• Reusable components
• Proprietary materials
• Business intellectual property

Ownership of eligible custom final deliverables may transfer or be licensed according to the applicable written agreement and payment status.

Third-party materials remain subject to their respective licence terms.

21. Service Guarantees

We aim to provide professional technology services with reasonable care and skill.

However, we do not guarantee specific commercial results such as:

• Guaranteed revenue
• Guaranteed sales
• Guaranteed search rankings
• Guaranteed lead generation
• Guaranteed advertising performance
• Permanent software compatibility

Where a specific deliverable or service commitment is guaranteed, that commitment should be expressly stated in the applicable written agreement.

22. Digital Marketing Results

Digital marketing results depend on many factors outside our direct control.

These may include:

• Search-engine algorithms
• Advertising platforms
• Competition
• Customer behaviour
• Market conditions
• Advertising budgets
• Client websites
• Product or service demand

Accordingly, marketing services should not be interpreted as guaranteeing particular financial or ranking outcomes.

23. Technology and Third-Party Availability

Software, websites, IoT systems, cloud services, APIs, plugins, and third-party infrastructure can change over time.

An external provider may:

• Modify its software
• Change pricing
• Discontinue functionality
• Restrict API access
• Change compatibility
• Experience outages

Additional work required because of future third-party changes may fall outside the original project scope unless otherwise agreed.

24. Privacy and Personal Information

Personal information collected through our website or services is handled in accordance with our Privacy Policy.

Depending on the interaction, information may be processed for:

• Responding to enquiries
• Providing quotations
• Managing projects
• Processing payments
• Providing support
• Maintaining business records
• Improving services
• Security and fraud prevention
• Legal compliance

Further information concerning data collection, retention, disclosure, security, and privacy rights is available in our Privacy Policy.

25. Cookies

Our website may use cookies and similar technologies for:

• Essential website operation
• Security
• Preference management
• Analytics
• Functionality
• Marketing where applicable

Further information is available in our Cookie Policy.

Where legally required, non-essential cookies should be subject to appropriate consent controls.

26. Information Security

We take reasonable measures intended to protect information processed through our systems.

Depending on the relevant environment, measures may include:

• SSL/TLS encryption
• Secure hosting
• Access controls
• Security monitoring
• Backups
• Software updates
• Authentication measures

No internet-based service can be guaranteed to be completely secure.

Clients should also maintain appropriate safeguards for systems and credentials under their control.

27. Confidentiality

During a professional engagement, we may receive confidential business or technical information.

We aim to handle such information responsibly and according to applicable contractual obligations.

Where enhanced confidentiality requirements are necessary, the parties may enter into a separate Non-Disclosure Agreement or include confidentiality provisions in the applicable service contract.

28. Complaints and Service Concerns

If a client has a concern regarding our services, we encourage them to contact us first so that the matter can be reviewed.

Please contact:

support@tubroquantumcore.com

When submitting a complaint, provide:

• Your name
• Relevant project information
• Invoice or reference details where applicable
• Description of the issue
• Requested resolution

We will review the matter according to the applicable agreement and legal requirements.

29. Dispute Resolution

Where a dispute arises, the parties are encouraged to first attempt to resolve it through reasonable direct communication.

If a dispute cannot be resolved informally, it may be handled according to:

• The applicable project agreement
• Applicable Ghanaian law
• Any dispute-resolution procedure expressly agreed between the parties
• A competent court or other legally authorised forum

Nothing in this section prevents either party from exercising a legal right or remedy available under applicable law.

30. Consumer and Electronic Transaction Rights

Where a transaction is subject to applicable Ghanaian consumer or electronic transaction requirements, rights that cannot lawfully be excluded will continue to apply.

This may include applicable requirements concerning:

• Supplier identification
• Service information
• Pricing
• Payment arrangements
• Contract terms
• Service delivery
• Refund arrangements
• Privacy
• Security
• Recurring services

Nothing in our website terms is intended to remove rights that applicable law makes mandatory.

31. Governing Law

Unless a different mandatory legal regime applies, our services and agreements are governed by the laws of the Republic of Ghana.

Project-specific agreements may contain additional provisions concerning jurisdiction or dispute resolution.

Nothing in this section removes any statutory protection that cannot lawfully be excluded.

32. Updates to Business Information

We may update this disclosure where there are changes to:

• Business information
• Services
• Payment arrangements
• Contact information
• Legal requirements
• Third-party arrangements
• Business practices

The updated version will be published on our website.

Users should review the latest version when entering into a new transaction or service engagement.

Effective Date: 24 September 2026
Last Updated: 24 September 2026

33. Contact Information

For general business enquiries:

TURBO QUANTUM CORE LTD
Website: https://tubroquantumcore.com/
Address: GA-047-8501, House Number 7, Kokomlemle Sapele Crescent, Near ATTC, Accra, Ghana
General Information: info@tubroquantumcore.com

For project support, cancellations, refund requests, privacy enquiries, or service-related concerns:

Support: support@tubroquantumcore.com

Please include sufficient information in your message so that we can identify the relevant enquiry, service, or transaction and respond appropriately.