Effective Date: 24 September 2026
Last Updated: 24 September 2026

1. Introduction

TURBO QUANTUM CORE LTD (“TURBO QUANTUM CORE”, “we”, “our”, or “us”) respects the privacy of visitors, clients, prospective clients, business contacts, and other individuals who interact with our website and services.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when you visit https://tubroquantumcore.com/, contact us, request a quotation, submit an enquiry, engage us for professional services, or otherwise interact with our digital platforms.

TURBO QUANTUM CORE LTD is a Ghana-based technology and IT services business providing services including web development, digital marketing, IT management, PHP development, Internet of Things (IoT) solutions, UI/UX design, and related digital technology services.

This Privacy Policy is intended to support transparent Data Privacy, responsible User Data Protection, appropriate Data Retention, Information Security, and compliance with applicable privacy requirements.

Our primary privacy obligations are governed by applicable laws in Ghana, including the Data Protection Act, 2012 (Act 843). Where our activities fall within their territorial scope, additional requirements under the EU General Data Protection Regulation (“GDPR”), UK GDPR, or other applicable national privacy laws may also apply.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Business Information

For the purposes of applicable data protection legislation, the business responsible for processing personal information is:

Business Name: TURBO QUANTUM CORE LTD
Website: https://tubroquantumcore.com/
Business Address: GA-047-8501, House Number 7, Kokomlemle Sapele Crescent, Near ATTC, Accra, Ghana
General Enquiries: info@tubroquantumcore.com
Customer Support: support@tubroquantumcore.com
Where TURBO QUANTUM CORE LTD processes personal information on behalf of a client as part of a contracted service, our role as controller or processor may depend on the nature of that particular engagement.

3. Information We Collect

The information we collect depends on how you interact with our website and services.

Personal and Contact Information

We may collect information such as your:

• Name
• Email address
• Company or organisation name
• Job title or business role
• Country or general location
• Information included in enquiries or correspondence

We do not require a telephone number through this Privacy Policy as a standard contact method.

Business and Project Information

When you request services, we may receive information concerning your business, project requirements, website, technical environment, objectives, requested deliverables, budget information, project timelines, and other information necessary to understand or perform the requested services.

Account and Service Information

Where accounts, dashboards, client portals, support systems, or similar functionality are provided, we may collect login information, account settings, project activity, service history, and related records.

Billing and Payment Information

Where payment is required for our services, we may process information necessary to prepare quotations, invoices, confirm transactions, maintain accounting records, or manage refunds.

Payment card information may be processed directly by an authorised third-party payment processor where applicable. We do not intentionally store complete payment card numbers, CVV or security codes, online banking passwords, or similar sensitive payment credentials unless there is a lawful and necessary reason to do so.

Technical and Usage Information

When you access the website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring pages
• Pages visited
• Approximate session duration
• Website interactions
• Date and time of access
• Cookie and similar technology identifiers

Communications and Voluntary Information

We may also collect information contained in emails, support requests, consultation requests, feedback, reviews, testimonials, forms, project files, or other information that you voluntarily provide.

Please avoid sending confidential or sensitive personal information unless it is necessary for the service and an appropriate method of transmission has been agreed.

4. How We Collect Personal Information

Personal information may be collected directly or automatically when you:

• Visit or interact with our website
• Complete a contact or enquiry form
• Request a quotation or consultation
• Contact us by email
• Engage us to provide professional services
• Submit project requirements or files
• Subscribe to marketing communications
• Provide feedback or testimonials
• Use available client or support systems
• Interact with cookies and analytics technologies

We may also receive limited information through authorised third-party service providers or integrations that support our business operations.

5. How We Use Personal Information

We process personal information only for legitimate and relevant business purposes.

Information may be used to:

Provide and Manage Services

We may use personal information to assess project requirements, prepare quotations, provide contracted IT services, communicate about project progress, deliver completed work, provide technical assistance, and manage ongoing client relationships.

Respond to Enquiries

Contact details and correspondence may be used to answer questions, provide requested information, arrange consultations, and respond to customer support requests.

Process Payments and Business Records

Information may be used to issue invoices, verify transactions, maintain financial records, manage payment-related queries, process approved refunds, and meet accounting or taxation obligations.

Improve Our Website and Services

Technical and usage information may help us understand how our website is used, identify technical issues, improve functionality, enhance user experience, and evaluate the effectiveness of our services.

Protect Our Business and Users

Personal information may be processed where reasonably necessary to detect security incidents, prevent fraud, investigate suspicious activity, protect accounts and systems, enforce contractual rights, or defend legal claims.

Marketing

Where permitted by applicable law, we may use contact information to communicate information about our services or relevant business updates.

You can opt out of promotional communications at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use our services.

Depending on the technologies implemented on the website, cookies may include:

Essential Cookies

These cookies support basic website functionality, security, navigation, forms, sessions, and other features necessary for the website to operate.

Functional Cookies

Functional cookies may remember preferences or settings that improve your experience.

Analytics Cookies

Analytics technologies may help us understand website traffic, page performance, visitor interactions, and technical issues.

Marketing or Advertising Cookies

Where implemented and legally permitted, marketing technologies may help measure campaigns or provide more relevant communications.

Non-essential cookies will be managed in accordance with applicable consent requirements.

You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Additional details may be provided through our separate Cookie Policy.

7. Legal Basis for Processing

Where GDPR, UK GDPR, or another law requiring a lawful basis applies, we process personal information under one or more appropriate legal grounds.

These may include:

Consent: where you have freely provided consent for a specific purpose, such as certain marketing activities or optional cookies.

Contract: where processing is necessary to provide services you requested or to take steps before entering into a service agreement.

Legal Obligation: where information must be processed or retained to meet accounting, taxation, regulatory, legal, or other statutory requirements.

Legitimate Interests: where processing is reasonably necessary for legitimate business purposes such as website security, fraud prevention, service improvement, business administration, or responding to enquiries, provided your rights and interests do not override those interests.

Vital Interests: in exceptional circumstances where processing is necessary to protect an individual’s life or physical safety.

Public Interest or Public Task: only where an applicable law provides a valid basis for such processing.

The appropriate basis depends on the purpose and circumstances of each processing activity.

8. Service Requests, Project Delivery, Billing and Refunds

Because TURBO QUANTUM CORE LTD primarily provides professional technology and digital services, personal information may be processed throughout the service lifecycle.

This may include using information to:

• Review service enquiries
• Understand project requirements
• Prepare proposals and quotations
• Create project documentation
• Communicate about deliverables
• Coordinate development or technical work
• Provide ongoing maintenance or support
• Generate invoices
• Confirm payments
• Address billing disputes
• Process refunds where applicable

Where a project requires access to a client’s website, application, database, hosting environment, business system, or other technical infrastructure, access should be limited to what is reasonably necessary for the agreed services.

If physical equipment or delivery services are involved in a particular contracted project, information necessary for that specific delivery may be shared with an appropriate logistics provider.

9. Payment Security

Payments for our services may be handled through third-party financial institutions, banks, payment processors, or payment gateways.

Where applicable, these providers are responsible for processing payment credentials according to their own privacy policies and applicable payment security requirements, including PCI DSS where relevant.

TURBO QUANTUM CORE LTD does not intentionally collect or retain full card numbers, CVV/security codes, online banking passwords, or comparable sensitive authentication information unless legally permitted and genuinely necessary.

Clients should review the privacy and security terms of any payment service presented during a transaction.

10. Third-Party Services

We may use third-party providers where reasonably necessary to operate our business or deliver services.

These may include providers of:

• Website hosting and infrastructure
• Cloud services
• Payment processing
• Analytics
• Email communication
• Customer support
• Project management
• Cybersecurity
• Fraud prevention
• Marketing tools
• Software development tools
• Data storage and backup services

We aim to provide third parties only with information reasonably necessary for their assigned function.

Third-party providers are responsible for complying with their own legal obligations and contractual data protection requirements.

11. Data Sharing and Disclosure

Personal information may be disclosed where reasonably necessary to:

• Service providers acting on our behalf
• Payment processors
• Professional advisers, accountants, or legal advisers
• Technology and hosting providers
• Security or fraud prevention providers
• Government agencies or regulators where legally required
• Courts or law enforcement authorities where disclosure is lawfully required
• A successor organisation in connection with a lawful merger, restructuring, acquisition, or transfer of business assets

TURBO QUANTUM CORE LTD does not sell or rent personal information to third parties for their independent commercial use.

12. International Data Transfers

Certain technology, hosting, cloud, analytics, communication, or service providers may process information outside Ghana.

Where international transfers are subject to specific legal restrictions, we will seek to use appropriate safeguards required by applicable law.

Depending on the applicable jurisdiction, safeguards may include adequacy decisions, contractual protections, Standard Contractual Clauses, or equivalent lawful transfer mechanisms.

13. Information Security

We take reasonable and proportionate measures designed to protect information against unauthorised access, disclosure, alteration, misuse, destruction, or loss.

Depending on the systems involved, security measures may include:

• SSL/TLS encryption
• Secure hosting environments
• Access controls
• Authentication measures
• Firewalls
• Security monitoring
• Data backups
• Software and security updates
• Restricted administrative access

No website, network, database, or electronic transmission method can be guaranteed to be completely secure. We therefore cannot guarantee absolute information security.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where continued retention is required by law.

Retention periods may depend on:

• Duration of the client relationship
• Project requirements
• Contractual obligations
• Accounting and taxation requirements
• Payment records
• Support history
• Security requirements
• Fraud prevention
• Dispute resolution
• Legal limitation periods
• Consent and marketing preferences

When personal information is no longer reasonably required, it may be securely deleted, destroyed, or anonymised in accordance with our applicable processes.

We do not state fixed retention periods unless those periods have been confirmed for the relevant system or processing activity.

15. Your Privacy Rights

Depending on your location and applicable privacy law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent
• Opt out of direct marketing
• Manage cookie preferences
• Submit a complaint to an appropriate data protection authority

These rights are not always absolute and may be subject to lawful exceptions.

We may request reasonable information to confirm your identity before responding to a privacy request.

16. Children’s Privacy

Our website and professional technology services are not intended for individuals under 18 years of age.

We do not knowingly seek to collect personal information directly from children through our general business services.

If we become aware that children’s personal information has been collected without appropriate authorisation where such authorisation is legally required, we will take reasonable steps to investigate and delete or otherwise lawfully address the information.

17. Fraud, Security Incidents and Data Breaches

We may process relevant information to prevent, detect, and investigate fraud, misuse, suspicious transactions, unauthorised access, and other security threats.

Where a personal data breach occurs, we may take appropriate steps to:

• Investigate the incident
• Contain the affected systems
• Assess potential risks
• Correct vulnerabilities
• Restore affected services
• Preserve relevant evidence
• Notify regulators where legally required
• Notify affected individuals where legally required

Notifications will be handled in accordance with applicable data protection legislation.

18. Marketing Communications

Where you have subscribed, consented, or where another lawful basis permits marketing communications, we may send information about relevant TURBO QUANTUM CORE LTD services.

You may unsubscribe from promotional communications using the available unsubscribe mechanism or by contacting us.

Opting out of marketing does not prevent us from sending necessary non-promotional communications related to active enquiries, contracts, invoices, security matters, or service delivery.

19. Third-Party Links, Reviews and User Content

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security measures, or content of independent third-party websites. We encourage users to review the privacy notices of external services before submitting personal information.

Where users voluntarily provide reviews, testimonials, comments, images, or other material for publication, some information may become publicly visible where publication has been authorised.

20. Automated Processing and Artificial Intelligence

TURBO QUANTUM CORE LTD may use automated technology, software tools, or artificial intelligence where appropriate to support business processes, technical services, analytics, cybersecurity, customer assistance, or service improvement.

We do not represent that the website currently makes decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

Where applicable law provides rights concerning automated decision-making or profiling, those rights will be respected.

21. Account Deletion and Data Requests

If you have an account or personal information associated with our services, you may request correction, closure, or deletion by contacting us using the details below.

Deletion requests may be subject to legal exceptions.

For example, we may need to retain certain information where necessary for:

• Financial or taxation records
• Fraud prevention
• Contract enforcement
• Legal claims
• Regulatory obligations
• Dispute resolution
• Security investigations

Approved information that is no longer required will be deleted or anonymised using reasonable processes.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, business practices, or legal requirements.

The current version will be published on this website with an updated Last Updated date.

Where a change materially affects how personal information is processed, additional notice may be provided where required by applicable law.

Effective Date: 24 September 2026
Last Updated: 24 September 2026

23. Contact Us

For questions concerning this Privacy Policy, Data Privacy, User Data Protection, account deletion, correction requests, consent withdrawal, or other Privacy Rights, please contact:

TURBO QUANTUM CORE LTD
Website: https://tubroquantumcore.com/
Address: GA-047-8501, House Number 7, Kokomlemle Sapele Crescent, Near ATTC, Accra, Ghana
General Information: info@tubroquantumcore.com
Customer Support and Privacy Requests: support@tubroquantumcore.com
Privacy Request Response: Requests will be handled within the period required by applicable law.

Please include sufficient information for us to understand and verify your request. Do not send passwords, full card details, banking credentials, or other unnecessary sensitive information by email.

24. Governing Privacy Law and Compliance

TURBO QUANTUM CORE LTD processes personal information in accordance with privacy and data protection laws that apply to its activities.

As a Ghana-based business, this includes the Ghana Data Protection Act, 2012 (Act 843) and requirements administered by Ghana’s Data Protection Commission where applicable.

The GDPR may apply where our processing activities fall within its territorial scope in relation to individuals in the European Economic Area. The UK GDPR and applicable UK data protection legislation may similarly apply where the relevant territorial requirements are satisfied.

References to GDPR Compliance or international privacy standards in this Privacy Policy should therefore be understood as applying only where the relevant legislation legally applies to the particular processing activity.

Individuals may also have the right to raise concerns with the Ghana Data Protection Commission or another competent supervisory authority in their jurisdiction where applicable.

This Privacy Policy should be reviewed whenever TURBO QUANTUM CORE LTD introduces new technologies, third-party processors, payment systems, analytics services, AI functionality, or materially different personal-data processing practices.